Frequently Asked Questions
General Questions
What is OutTonight?
OutTonight is a platform that helps you discover and connect with events happening across South Africa. Whether you're looking for concerts, workshops, or community gatherings, OutTonight makes it easy to find and attend the events you'll love.
Is OutTonight free to use?
Yes, OutTonight is free for users to browse and discover events. Some events may have their own ticket costs or entry fees, but using the OutTonight platform to find and save events is completely free.
Do I need to create an account?
You can browse events without an account, but creating a free account allows you to save your favorite events, receive personalized recommendations, and manage your event calendar. Creating an account takes just a few seconds and enhances your experience on the platform.
Finding Events
How do I search for events?
You can search for events using the search bar at the top of the page. Filter events by category, location, date, or keyword to find exactly what you're looking for. You can also browse events by category or explore featured events on our homepage.
Can I filter events by location?
Yes, you can filter events by city, province, or specific venues. This makes it easy to find events happening near you or in a specific area you're interested in visiting.
How do I know if an event is legitimate?
While we strive to feature legitimate events, we recommend checking the event organizer's details, reviewing any available ratings or reviews, and verifying event information through official channels before making any payments or commitments.
My Events
How do I save an event?
To save an event, simply click the "Save" or heart icon on any event card or detail page. You'll need to be logged in to save events. All your saved events can be found in the "My Events" section of your account.
Can I share events with friends?
Yes! Each event has sharing options that allow you to share via social media, email, or direct link. This makes it easy to coordinate with friends and invite others to join you at events you're interested in.
How do I get notified about upcoming events?
When you save an event, you can opt to receive reminders as the event date approaches. You can also subscribe to our newsletter or enable notifications to stay updated on new events that match your interests.
Account Management
How do I create an account?
Click on the "Login" button in the top navigation bar and select "Sign Up" or "Create Account." You can sign up using your email address or through a social media account like Google or Facebook.
How do I reset my password?
If you've forgotten your password, click on "Login" and then select "Forgot Password." Enter your email address, and we'll send you instructions to reset your password securely.
Can I delete my account?
Yes, you can delete your account at any time. Go to your account settings and select "Delete Account." Please note that this action is permanent and will remove all your saved events and preferences.
Technical Support
What browsers are supported?
OutTonight works on all modern browsers including Chrome, Firefox, Safari, and Edge. We recommend keeping your browser updated for the best experience.
Is there a mobile app?
Currently, OutTonight is available as a mobile-responsive website that works well on all devices. We're working on native mobile apps - stay tuned!
How do I report a problem or bug?
If you encounter any issues while using OutTonight, please contact our support team at support@outtonight.co.za. We're here to help!
Still Have Questions?
If you couldn't find the answer to your question, please don't hesitate to contact us. Our support team is here to help you with any inquiries you might have.
Email: info@outtonight.co.za
Phone: +27 12 345 6789
Support Hours: Monday to Friday, 9:00 AM - 5:00 PM SAST